Frequently asked questions
How do I book a session?
You can book online here or email us at email@example.com
How can I pay?
How do I book & pay by childcare vouchers?
Bookings can be made online HERE. When booking online, please select your childcare voucher provider from the dropdown list. If your provider is not listed, please select other and type in the name of the provider then complete your booking by confirming voucher payment and contact us for us to register with your provider.
Cancelling of Booking by Customer
For cancellation of a booking, Alpha Sports will require 48 hours’ notice prior to the activity start date.
As Alpha Sports operates a no refund policy, customers who cancel their booking before the 48 hours’ notice period will receive a full credit note which will be placed onto their Alpha Sports account and will be valid for 12 months from the date of issue.
No credit notes will be issued for activities which are cancelled within the 48 hours’ notice prior to the activity start date.
What does my child need to bring to camp?
A healthy packed lunch (nut free) with 2 healthy snacks
A water bottle (we provide extra water or squash)
Comfortable & suitable footwear for activities
Wear weather appropriate clothing, i.e. children are encouraged to take part in outdoor activities each day (weather permitting), therefore sunscreen should be applied before camp and we recommend a hat in hot weather. For cold and wet weather, we recommend children to wrap up warm and wear a coat.
What age children do you accept?
Our Activity Camps welcome children aged 5 – 12 for a full day of active fun.
What if my child has an allergy?
Please can parents and guardians inform Alpha Sports of any allergies that their child(ren) have before they attend one of our Activity Camps so that the team can take all necessary precautions. When booking your child(ren) to any of our activities please fill in the allergy section with any details we need to be aware of. Alpha Sports also run a NO NUTS policy at their Activity Camps.
What are Alpha Sports Policies/Procedures?
Alpha Sports have full operating policies and procedures including safeguarding, health & safety, inclusion, behaviour, etc. Click here to view our T&C’s. You can also view these at our OFSTED registered setting.
What will my child do at an Activity Camp?
We offer a variety of activities that include sports, team games and crafty creative sessions to keep your child entertained. You can see a sample timetable here.